Refund and Return Policy

At SERVICE CONTAINER GROUP, we are committed to providing you with an exceptional purchasing experience. If you are not fully satisfied with your order, you may return the containers within 30 days of receiving your order.

1. Return Policy

Return Conditions:

• Containers must be returned in their original condition: unused and undamaged.
• Proof of purchase, such as a receipt, must be provided.

Return Procedure:

• To initiate a return, contact us at contact@service-container-group.com.
• No restocking fees apply to returns.
• Items returned without prior request will not be accepted.
• For any questions regarding returns, feel free to contact us at the email above.
• Return shipping costs are the responsibility of the customer.

2. Damages and Issues

We encourage you to inspect your order upon delivery. If an item is defective, damaged, or if you received the wrong product, please contact us immediately so we can resolve the issue promptly. An exchange or refund process will be initiated once approved. Our logistics partners will contact you to arrange pickup of the damaged or incorrect container(s).

3. Exchanges

To exchange an item, we recommend returning the original item and placing a new order for the desired product once your return is approved.

4. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved within 1 to 2 business days. If approved, it will be processed via your original payment method within 10 days.

5. Contact

For any questions regarding returns, refunds, or issues with your order, please contact us: